![]() ![]() Sad thing is my husband and I would regularly go there and never had this bad of service. And I will be hard pressed to ever get my family to want to go back there ever again. They ruined my Birthday dinner with my family. It's been more than 2 weeks and still nothing in the mail. She said she was going to send me a coupon or something in the mail for all my troubles. She said sorry for the issue and took down my name and address. And per the managers words 7 minutes is the time allowed for endless shrimp refills. She seemed nice enough and I talked to her for a little but explaining all the issues we had. I called the restaurant when I left and talked to the manager. Then why are the other tables getting their orders on time? After two hours from the time we sat down at our table not including the time waiting in the lobby to when we finally left the building we still didn't get all the refills we wanted. The waiter kept telling us it was the kitchen screwing it up. Two tables by us were getting refills every 10 minutes or so. Twice throughout the wait for endless shrimp refills another waiter brought two that we didnt even order. We asked for a few more refills and still more than 20 minutes and no refills. More than 30 minutes later one finally showed up after we said something twice about it to them. When it came time to get our endless shrimp refills they asked us what we wanted when our entrees arrived. The entrees took a very long time to come, longer than I've ever had to wait even with a group that size. We supposedly had 1 waiter and 1 waitress that was going. They put us in the very back room for our group of 8. But I ended up going there for my Birthday for Endless Shrimp. In the past I've had a good experience here.
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